Privacy Policy Updated 07 November 2024

1. Introduction Mackay Marina is dedicated to providing resources and services for boating and marina enthusiasts while ensuring the privacy and security of all client information. This policy explains how Mackay Marina manages and protects any personal data collected through our website and services, in compliance with Australian privacy regulations.
 

For this policy, the term ‘visitor’ includes all people interacting with Mackay Marina, including clients, site visitors, and guests. Any information we store is treated as confidential, accessible only by authorised personnel, and safeguarded with robust security measures to prevent data breaches or loss.
 

2. Collection and Use
2.1 Personal Details When visiting our website, you may access special offers, downloads, or services. To use certain areas, we may request your email and consent to receive relevant communications. If consent isn’t granted, access may be limited.

Your data may be processed as follows:

• Added to Mackay Marina's secure email list (managed through MailChimp, which complies with privacy regulations).

• Activity in our emails (e.g., opening or clicking) may be tracked to improve our services.

Credit card details are not processed or stored by Mackay Marina.

2.2 Cookies Cookies are small data files temporarily stored on your device. Mackay Marina uses cookies like Google Analytics and the Facebook Pixel solely to track page visits and create content that’s useful and engaging. This information may also assist in creating relevant marketing. While most browsers are set to accept cookies, you may adjust your browser settings to decline cookies.

2.3 Links to Other Sites External links from Mackay Marina’s website lead to sites outside our control. We are not responsible for their content or privacy policies.

2.4 Right to Review and Update To review or update your data held by Mackay Marina, please contact us directly.

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3. Retention and Deletion

3.1 Automated Unsubscribe All our emails contain an ‘unsubscribe’ link at the bottom, which allows you to opt out of all automated communications from Mackay Marina.

3.2 Manual Unsubscribe For clients with ongoing engagements, unsubscribing will not end essential project communications but only promotional messages. Communications will cease at project completion.

3.3 Right to be Forgotten You have the right to request deletion of all your data from our systems.

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4. Information from Children

Mackay Marina’s services are intended for individuals aged 18 and over. We do not knowingly collect data from anyone under 18. Parents are encouraged to guide their children’s online activities and teach them about internet safety.

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5. Acceptance of Conditions

By using our website or offers, visitors are deemed to have accepted this policy. We reserve the right to update the policy as needed; updates will be reflected in the version date at the top.

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6. Sharing of Personal Information Your data will not be shared, rented, or sold to third parties except as described here and required for processing.

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7. Legal Disclosure

Mackay Marina may only disclose personal information without permission if legally required.

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8. Further Information

For questions or additional information regarding this privacy policy, please contact us directly.